Hello! I have the same problem.Spent a few hours trying to add my account to mybt.
Very frustrating!
Can you help me too please?
Hi @VladGlasgow,
I am sorry that it's not letting you add the account successfully.
We will take a look into this for you. I'm sending you a private message that you can reply back to me on. Afterwards, one of my team will be in touch within a couple of working days.
Thanks
DanielS