<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I have the same problem, I did have a red section, saying that it was going to be closed, but that has disappeared and I want to use the email in this account for the new one.
