cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,447 Views
Message 11 of 49

Re: Full Fibre Upgrade

Go to solution

Hi @DanielS 

Just tried to send you a private message, not sure if it has come through? Had red banner error message, failed to send.

Thanks,

Carwyn

0 Ratings
Reply
1,441 Views
Message 12 of 49

Re: Full Fibre Upgrade

Go to solution

Good morning @carwynf1,

I can see both of your messages this morning.

The order looks good and it's showing that it should be working on the 8th of March as you know.

Thanks
DanielS

0 Ratings
Reply
1,428 Views
Message 13 of 49

Re: Full Fibre Upgrade

Go to solution

Hi @DanielS 

I pressed the wrong button when the call came through and disconnected, can you please try again?

Thanks,

Carwyn

0 Ratings
Reply
1,389 Views
Message 14 of 49

Re: Full Fibre Upgrade

Go to solution

Hi @DanielS 

Can you please give me a quick call? Didn’t hear a lot of what you said in the call earlier.

Thanks,

Carwyn

0 Ratings
Reply
1,386 Views
Message 15 of 49

Re: Full Fibre Upgrade

Go to solution

Hey @carwynf1,

I'll be back in the office tomorrow morning.

I have a call with the Managers that I mentioned on the call. I'll be speaking with them about this. As soon as I have an update, I'll call you on your mobile.

Thanks
DanielS

0 Ratings
Reply
1,319 Views
Message 16 of 49

Re: Full Fibre Upgrade

Go to solution

Hi @DanielS 

Would it be possible for you to call me on my mobile please? 

Thanks,

Carwyn

 

0 Ratings
Reply
1,284 Views
Message 17 of 49

Re: Full Fibre Upgrade

Go to solution

Hey @carwynf1,

Thanks for taking the time to speak with me today.

As discussed, I'll be in touch with you tomorrow where we will hopefully have your renumber order either completed or ordered.

Thanks
DanielS

0 Ratings
Reply
1,272 Views
Message 18 of 49

Re: Full Fibre Upgrade

Go to solution

Hi @DanielS 

I have had confirmation that the order is now closed for reconnecting the landline, will the DI team raise a new renumber order now or can you give them a call?

Thanks,

Carwyn

0 Ratings
Reply
1,250 Views
Message 19 of 49

Re: Full Fibre Upgrade

Go to solution

Hey @carwynf1,

That's good news.

I've reached out to them. They'll get back in touch with me later this evening.

I'll let you know what they come back with.

Thanks
DanielS

0 Ratings
Reply
1,234 Views
Message 20 of 49

Re: Full Fibre Upgrade

Go to solution

Hi @DanielS 

Looks like an order has been raised, but doesn’t look like it’s a renumber to my old number order. Can you check please?

Thanks,

Carwyn

0 Ratings
Reply