Full Fibre Upgrade

[carwynf1]

Hi @DanielS 

Just tried to send you a private message, not sure if it has come through? Had red banner error message, failed to send.

Thanks,

Carwyn

[DanielS]

Good morning @carwynf1,

I can see both of your messages this morning.

The order looks good and it's showing that it should be working on the 8th of March as you know.

Thanks
DanielS

[carwynf1]

Hi @DanielS 

I pressed the wrong button when the call came through and disconnected, can you please try again?

Thanks,

Carwyn

[carwynf1]

Hi @DanielS 

Can you please give me a quick call? Didn’t hear a lot of what you said in the call earlier.

Thanks,

Carwyn

[DanielS]

Hey @carwynf1,

I'll be back in the office tomorrow morning.

I have a call with the Managers that I mentioned on the call. I'll be speaking with them about this. As soon as I have an update, I'll call you on your mobile.

Thanks
DanielS

[carwynf1]

Hi @DanielS 

Would it be possible for you to call me on my mobile please? 

Thanks,

Carwyn

[DanielS]

Hey @carwynf1,

Thanks for taking the time to speak with me today.

As discussed, I'll be in touch with you tomorrow where we will hopefully have your renumber order either completed or ordered.

Thanks
DanielS

[carwynf1]

Hi @DanielS 

I have had confirmation that the order is now closed for reconnecting the landline, will the DI team raise a new renumber order now or can you give them a call?

Thanks,

Carwyn

[DanielS]

Hey @carwynf1,

That's good news.

I've reached out to them. They'll get back in touch with me later this evening.

I'll let you know what they come back with.

Thanks
DanielS

[carwynf1]

Hi @DanielS 

Looks like an order has been raised, but doesn’t look like it’s a renumber to my old number order. Can you check please?

Thanks,

Carwyn