Game pass unlink

[Familyibbs]

Hi,

I am having the same issue. I cancelled my sub via BT, but now can't set up a new sub with microsoft.

Hope you can help

[DanielS]

Hi @Familyibbs,

I am sorry that it hasn't passed control back to Microsoft yet.

We may need to contact Microsoft and get this passed back.

I'm going to send a private message to you.

Thanks
DanielS