Xbox game pass 6 month code

[camiles87]

Hi

along with others, I was given 6 months of Xbox ultimate for free but the email says to login to mybt (website not app)

However, the content partner section is not available. How do I go about claiming the code?

Thanks

Chris

[RobbieMac]

Hi @camiles87

Welcome and thanks for your post!

I am sorry for the problems claiming for your Xbox game pass offer.  Give one of our guides a call in the helpdesk on 0330 1234 150 who'll be more than happy to help you out with this.

Feel free to post back and let me know how you get on chatting with them.

Thanks,

Robbie

[camiles87]

Hi, I’m also having issues with multiple BT ID’s so unable to claim my Xbox game pass code.

Call centre assistant unable to help and have just received an email saying my case/complaint has been closed (with no resolution) so hoping someone here may be able to help me?

Thanks in advance 

[DavidM]

Hi @camiles87 and thanks for getting back.

I'm sorry the customer service guys couldn't help. I'll be happy to take a look at this for you. Check your inbox for my message and drop me over the details.

Chers

David