How do I remove an old Account from MyBT

[ScottP]

Hello. I am also having an issue where an old account number is preventing me from accessing my current account properly on MyBT. Could I get the old one removed?

Thanks 

Scott

[DavidM]

Hi @ScottP and welcome.

I can get the old account removed for you. Please check your inbox for my message and drop me over a reply with the details.

Cheers

David

[NeilO · Accepted solution]

Hi, @ScottP I was happy to help you get this sorted.

Neil