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Message 1 of 2

Re: How do I remove an old Account from MyBT

Hi @JohnC2 i also have a similar problem regarding an old account, any help would be much appreciated.
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Message 2 of 2

Re: How do I remove an old Account from MyBT

Hi @Addoughty The quickest way of fixing this is to set up another BTID with an email address that has not been used as a BTID before and it will work ok.  
If you don't have another email address you can use I've sent you a Private Message so you can get in touch with the Mod team and we'll raise the request to get the current BTID fixed. This can take a week or more to be completed currently. 
Cheers
John

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