Refer A Friend Reward

[filmalive]

I joined BT Full Fibre back in April 2023, and subsequently referred a family member who also joined, they recieved the email to confirm 'your £50 will be with you soon' however since then nothing has been recieved by either of us, we've both paid our first two bills.

When I look online it references using the initial referral link to 'track' progress however when I use this it simply brings up the original referral link to send more, not to show progress.

Can anyone advise?

[JohnC2]

Hi @filmalive, thanks for posting and sorry you've not received your refer a friend voucher.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.

Cheers

John

[filmalive]

Thanks @JohnC2 I've sent over the requested information

[DavidM]

Hi @filmalive ,

Thanks for confirming that. We have your details and will be in touch soon.

Cheers

David

[NeilO · Accepted solution]

@filmalive many thanks for getting in touch with your details, I can confirm vouchers were emailed to you and your friend on Thursday. 

Neil