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Message 1 of 5

Re: MY BT has no Content Partners for Xbox Ultimate Game Pass

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Hi, I have the exact same issue  as above, any solutions?

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Message 2 of 5

Re: MY BT has no Content Partners for Xbox Ultimate Game Pass

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@James_Lloyd 

Have you paid your first bill?

You need to use a web browser to access MYBT



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Message 3 of 5

Re: MY BT has no Content Partners for Xbox Ultimate Game Pass

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It's been several days since my first bill payment has been taken and I still have no section for  Content Partners in the Your Products Section in able to redeem my 6months free Xbox Game Pass. I've tried via laptop, mobile and the MYBT app to no avail. Any other ideas?

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Message 4 of 5

Re: MY BT has no Content Partners for Xbox Ultimate Game Pass

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Hi @James_Lloyd and welcome.

I'm sorry you're also having problems with the Xbox game pass. I've moved your post so we can get this sorted for you. I've dropped you a private message so please reply with the details and we'll take it from there.

Cheers

David

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Message 5 of 5

Re: MY BT has no Content Partners for Xbox Ultimate Game Pass

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Hi @James_Lloyd 

Thanks for taking my call yesterday, I got your message today advising this is now resolved off the back of our conversation.

I've marked this as resolved and closed the complaint, should you need help in the future please post back in the community and we can help.

Thanks

Stuart

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