Problem claiming reward card

[burbie75]

Hi,

Can someone get in touch about me claiming the reward card too. Multiple old accounts seems to be causing an issue also.

Thanks,

• Al

[PaddyB]

Hi @burbie75,

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to give you a hand claiming that reward card.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[StuartH · Accepted solution]

Hi @burbie75 

Thanks for sending over your details. Glad I could help claim your reward card for you.

I've closed this case but should you need any help just post back and I'll be happy to help.

Thanks

Stuart

[Adam9]

How do I clsim

[Adam9]

How do I claim?

[Adam9]

How do I claim my reward card?

[Michael_D]

Hi @Adam9 

Welcome to the community.

Can you try to click on the link under How to Claim on our BT Reward Cards page, and then login to your My BT account from there to see if you are able to claim that way?

If it is still not giving you an option to claim, please contact our customer service guides who can help you further. 

Michael