Re: Removing EE account from MyBT profile

AndyG2 · ‎22-01-2022

I need to do this also, could you let me have instructions, please?
It's clearly a common problem, can't someone just load it up to the FAQs?
Cheers,
Andy

DavidM · ‎22-01-2022

Hi @AndyG2 and welcome to our community.

I can help get the unwanted account removed for you. I'll need a few details so I'll drop you a private message now so you can get in touch.

Cheers

David

DavidM · ‎23-01-2022

Hi @AndyG2 ,

Thanks for sending over the details. I've sorted that for you now. Can you check and let me know?

Cheers

David

AndyG2 · ‎23-01-2022

HI David,

Did you 'unlink' me from the accounts or have you deleted the actual accounts.
I was just a manager on one of the accounts, GB********, which is actually owned by a someone else
He now cannot access his BT Sport... could you check that out for me, please?
Cheers,
AndyG

StuartH · ‎23-01-2022

Hi @AndyG2

I've sent this to DavidM he's back in the office tomorrow he will be back in contact with you then.

Cheers

Stuart