Xbox Game Pass Ultimate on BT Broadband

[Kylie1984]

Good morning,

I have just redeemed my free 6 months. I was under the impression that this would stack. I am slightly concened as I had a 24 month subscription to Xbox ultimate through my Smyth's all access subscription, and the BT deal seems to have superseded this.

Not sure of the path forward. I was thinking perhaps cancelling the auto renewal, but I can’t even find this on mybt?

Advice appreciated

[Kylie1984 · Accepted solution]

For some reason I can’t edit my post.

Everything is resolved. Microsoft confirms it’s stacked. I have 25 months and they explained the BT deal is 6 x 1 month.
Additionally my by account has updated to show my ultimate subscription. So I have turned off auto renew.

Thanks

[DavidM]

Thanks for letting us know you got this sorted @Kylie1984 .

We appreciate you taking time to do that.

Cheers

David