Hey could you help me too, I'm having the same issue
Hi @Richmondo,
Sure thing, I'll reply to your private message with some details that we'll need from you.
Thank you
DanielS
Hi, im also getting the same issue. Just upgraded my broadband to fibre 900 and had both an email and text saying i need to claim within 14 days but im getting the unable to process request error. Can i please arrange to get a code mailed over or some help please?
Please ignore I sorted it through the "message us" contact bit