Re my virtual rewards card

[DavidM]

Hi @Kezzaeds79 ,

Sorry you haven't received the reward card. I've checked this for you and arranged to resend it.

Cheers

David

[Kezzaeds79]

When should I receive this thanks 

[NeilO]

Hi, @Kezzaeds79 the replacement reward card can take around 10 days to arrive. I'm sorry about the delay.

Neil

[Kezzaeds79]

Why has my rewards card ended up in flyntshire when I live in Lancashire could it be sent to my other email address (edited by mod) as it seems my gmail has been hacked into as there’s clones of all kinds so I’m shutting account down thanks so my new email is one I’ve just put in this I’m so sorry I thought it took upto 3 weeks to come and just looked it’s been active and used in flyntshire I don’t no we’re that is as I’m not a traveller 

[DavidM]

Hi @Kezzaeds79 and thanks for posting.

I'm sorry the rewards card was delivered to a different address. have you contacted PureCard about this?

Cheers

David

[Kezzaeds79]

Yes I’ve spoke to them and I’ve got to come back via yourselves 

[DavidM]

Thanks for confirming that @Kezzaeds79 .

We'll need to open a new case for this so check your inbox for my message.

Cheers

David