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Message 1 of 4

Recycling a BT Router

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Hi

I wish to return a BT router and accessories for recycling but can't find the link to request a returns bag.

Can someone point me in the right direction please?

Thanks

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Message 2 of 4

Re: Recycling a BT Router

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Call BT 0800.800.150 or if it is not an item that is required to be returned or you would be charged a fee you can just take it to your local recycling centre 

See link for further info.

How to return and recycle your BT equipment for free | BT Help

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Message 3 of 4

Re: Recycling a BT Router

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Thanks for the reply gg30340.

It is not an item that is required to be returned so, from your reply, I take it that BT will not recycle it, or not for free.

I will take it to the recycling centre on my next trip.

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Message 4 of 4

Re: Recycling a BT Router

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Sorry, I did not made it clear. The fee would only be if you did not return the item because it was on loan and/or BT had requested its return and you failed to return it.

If BT have not requested the return you can still return it by requesting a "returns bag". There is no fee for that or you can take it to the recycling centre.

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