Hi
I wish to return a BT router and accessories for recycling but can't find the link to request a returns bag.
Can someone point me in the right direction please?
Thanks
Solved! Go to Solution.
Call BT 0800.800.150 or if it is not an item that is required to be returned or you would be charged a fee you can just take it to your local recycling centre
See link for further info.
How to return and recycle your BT equipment for free | BT Help
Thanks for the reply gg30340.
It is not an item that is required to be returned so, from your reply, I take it that BT will not recycle it, or not for free.
I will take it to the recycling centre on my next trip.
Sorry, I did not made it clear. The fee would only be if you did not return the item because it was on loan and/or BT had requested its return and you failed to return it.
If BT have not requested the return you can still return it by requesting a "returns bag". There is no fee for that or you can take it to the recycling centre.