Refer a friend £50 amazon voucher

[Jade13]

i referred a friend to BT shes joined, paid her bill and had her £50 amazon voucher its now been a week and I've had nothing, rang multiple times to be passesd back and forth with no help and still no voucher, yet I'm the one who got them a customer. 

[AdamOnAir]

Have you checked your spam folder in your emails?

[Jade13]

Yes, I've checked constantly. 

[DavidM]

Hi @Jade13 and welcome to our community.

I'm sorry you haven't received your Amazon voucher. I can help. Please check your inbox for my message and drop me a reply with the details.

Cheers

David

[Jade13]

I've replied by inbox and not heard anything back. 

[Keith_Beddoe]

@Jade13 

The moderators are a very small team and quite busy. Each request is dealt with in strict order, so its likely to be a few days before you get contacted.

[DanielS]

Hi @Jade13,

As @Keith_Beddoe mentions, we pick up any cases by the order that we are contacted.
We have a number of people who need help before you. We will do our best to pick you up after the Bank Holidays and get all sorted for you.

Thanks
DanielS

[DavidM · Accepted solution]

Thanks for sending over the details @Jade13 .

That's been processed for you now and you'll receive it in the next 30 days.

Cheers

David