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Message 1 of 8

Refer a friend £50 amazon voucher

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i referred a friend to BT shes joined, paid her bill and had her £50 amazon voucher its now been a week and I've had nothing, rang multiple times to be passesd back and forth with no help and still no voucher, yet I'm the one who got them a customer. 

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Message 2 of 8

Re: Refer a friend £50 amazon voucher

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Have you checked your spam folder in your emails?

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Message 3 of 8

Re: Refer a friend £50 amazon voucher

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Yes, I've checked constantly. 

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Message 4 of 8

Re: Refer a friend £50 amazon voucher

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Hi @Jade13 and welcome to our community.

I'm sorry you haven't received your Amazon voucher. I can help. Please check your inbox for my message and drop me a reply with the details.

Cheers

David

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Message 5 of 8

Re: Refer a friend £50 amazon voucher

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I've replied by inbox and not heard anything back. 

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Message 6 of 8

Re: Refer a friend £50 amazon voucher

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@Jade13 

The moderators are a very small team and quite busy. Each request is dealt with in strict order, so its likely to be a few days before you get contacted.

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Message 7 of 8

Re: Refer a friend £50 amazon voucher

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Hi @Jade13,

As @Keith_Beddoe mentions, we pick up any cases by the order that we are contacted.
We have a number of people who need help before you. We will do our best to pick you up after the Bank Holidays and get all sorted for you.

Thanks
DanielS

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Message 8 of 8

Re: Refer a friend £50 amazon voucher

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Thanks for sending over the details @Jade13 .

That's been processed for you now and you'll receive it in the next 30 days.

Cheers

David

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