Refer a friend amazon voucher

[heathernicole97]

I joined through the 'refer a friend' had recieved an email after first bill was paid to state that should receive within 30days its now past the 30days, im still quite new to BT so ive no clue on what to do, any help or tips i will really appreciate it thankyou!

[JohnC2]

Hi @heathernicole97, welcome to the forum and thanks for your post about the Refer a Friend offer. Refer a Friend to BT Broadband does say it's 45 days from your your friends activation date. 
Is it past the 45 days yet?

Cheers

John 

[heathernicole97]

Hi yes it has been past the 45days 

[JohnC2]

Hi @heathernicole97, thanks for posting back to confirm that and sorry the voucher hasn't arrived yet. 

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to chase this up for you.

Cheers

John

[JohnC2 · Accepted solution]

Hi @heathernicole97, thanks for getting in touch and the promotions team has got back to me to confirm the refer a friend vouchers have been arranged now. 

They'll be with you within 30 days. Let me know you get them ok.

Cheers

John