Hi my friend swapped from virgin to bt and then referred me and I also swapped to bt via the referral link I got. I have had an email saying I have been successfully referred and my contract with bt started 27th February. I have since paid 2 bills and still no Amazon voucher. My friend has emailed to query this and got a reply that I ordered via a third party but I ordered through bt.com. and had confirmation emails. Anyone else had this issue??
Hi @Phoenix71
Thank you for your post and welcome back!
I am sorry for the delay receiving your vouchers through the Refer a Friend offer. I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Thanks,
Robbie
Hi @Phoenix71 , sorry for the delay in getting back to you. The promotions team has arranged for the vouchers now. They'll be with you within the next 30 days.
Cheers
John
