Refer a friend

[olliespells]

Hi BT,

I am still yet to revive my £50 Amazon voucher that I was told was on its way to me in an email from July 2023 once my first bill was paid. 

Please can someone tell me why this hasn’t been paid as I am disappointed in the level of service from BT. 

Ollie 

[RobbieMac]

Hi @olliespells

Welcome and thanks for your post!

I am sorry for the delay receiving the £50 Amazon voucher as part of the Refer a Friend scheme you signed up to in July.  We'll be able to give you a hand from here.  We are extremely busy at present so it'll take us a little longer than usual to get back you but we'll be in touch as soon as we possibly can.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

[olliespells]

Hi 

I never received my credit - please can you arrange.

ollie 

[imjolly]

You need to phone CS 03301234150 for assistance.