on 14-10-2024 11h29
I closed my account months ago and BT keep sending my quarterly business bill - which is in credit. Why has it not been auto refunded.
I seems the only way to get it back is to ask. The process of asking is torturous.
on 14-10-2024 12h08 - last edited on 14-10-2024 14h51 by Michael_D
BT offer to pay by cheque - what next - in Gold doubloons?
[Mod edit - posting of chat transcripts against the community guidelines]
on 14-10-2024 12h47
I suspect that if you hadn't cancelled the direct debit, you would indeed have been refunded automatically. I have every time I've switched from away BT.
on 14-10-2024 13h14
If you were a BT Business customer you need to post on the BT Business Forum where somebody may be able to assist you.
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