Remove an old account from MyBT

[CrystalKen]

I've recently rejoined BT and have assigned my new account to MyBT but I can also still see my old account, please can this be removed. 

Also when I'm under my new account I look under orders and can't see my pending order, I just get a technical error message. 

[DavidM]

Hi @CrystalKen and welcome.

Thanks for posting about your MyBT. I can help. I'll drop you over a private message now so check your inbox and send me over the details.

Cheers

David

[JohnC2 · Accepted solution]

Hi @CrystalKen, thanks for getting back to me to confirm that you had called the help desk and got this resolved. 
Cheers

John