Hello, I've been trying to get rid of an account that hasn't been active for quite some time, any help would be great as every time I log in I get sent to the old account instead of the new. Thanks.
Good morning @Gezza1960
Welcome to the BT Community and thanks for posting!
I am sorry for the older account on your BTID. Give our guides in the helpdesk a shout on 0330 1234 150 and they'll be able to help. Feel free to post back and let me know how you get on chatting with them 🙂