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Remove old account from BT ID

I am wondering if anyone can direct me, or help me, on how to remove an old BT account from my BT ID?

 

tried calling but no success and it’s really confusing things when accessing My BT. 

thanks in advance. 

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Message 2 of 2

Re: Remove old account from BT ID

contact billing using message us

https://www.bt.com/help/contact-bt/account-and-billing/broadband



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