Remove old account from My BT profile

[RKID084]

Hi

Could a mod PM me to help me to remove an old account from my BT profile please? I've signed up to fibre today but cant manage the account online due to the old (closed) one still being the main one.

TIA!

[DavidM]

Hi @RKID084 and welcome to our community.

I can get the old account removed for you. Check your inbox for my message and drop me over a reply with the details.

Cheers

David