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Message 1 of 3

Remove old account number

I have my old account number from my old address on account and I cannot see the products 

could someone remove the old account.

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Message 2 of 3

Re: Removing old BT Account

Hi I am having this problem.

returned to BT, 

Trying to activate Netflix and keeps defaulting to old account settings

 

please help thanks 

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Message 3 of 3

Re: Removing old BT Account

Hi @Kdawber and @dyfedmusic and welcome to our community.

Thanks for posting about your BTiD. I can get the old accounts removed for you. I've sent you a private message so please check your inbox and drop me a reply with the details.

Cheers

David

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