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Michelle1919
Beginner

on ‎28-07-2023 15h19

369 Views
Message 1 of 2

Returned equipment

I have returned the equipment back and have a proof of return from the post office yet still received an email saying awaiting return

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage

on ‎28-07-2023 15h31

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Message 2 of 2

Re: Returned equipment

It is taking about four weeks for BT to update accounts after returned items have been received. If you call BT 0331.1234.150 with your Proof of Return they will update your account for you.

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