Hi @Ldawntcht,
Thank you for posting and welcome to the Community.
If you send me your details, I'll be able to arrange for a Returns Kit to be sent.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
Thanks,
Paddy
@Ldawntcht wrote:
Trying to get a copy of my returns label so I can send back my BT box by 14th August. Have tried to call numerous times but hold time is about 30 minutes. Cant see anything on my account to allow me to reprint
Hi @Ldawntcht
Many thanks for taking the time to chat with me this afternoon. I am pleased I could help you get this resolved. Sorry for the problems you had arranging the return kit. I have ordered that for you now and it'll be with you in the next 7 days.
As this is now sorted I will go ahead and close this off from here, as agreed.
All the best,
Robbie
