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Message 1 of 4

Returns package

Hi,

I’m trying to return our BT equipment but do not have access to the BT account (the wifi was set up by a previous tenant). I was wondering if it is possible to request/obtain a returns package without going into the BT account the hub is under?

 

many thanks

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Message 2 of 4

Re: Returns package

try phoning CS 03301234150 and request one from them



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Message 3 of 4

Re: Returns package

Spoiler
Hi,

thanks for replying so fast! This number tells me to enter the number I’m calling about but we don’t have a landline so I have no idea how to proceed.
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Message 4 of 4

Re: Returns package

Ok I’m on hold hopefully this works

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