Returns package

[Zapples]

Hi,

I’m trying to return our BT equipment but do not have access to the BT account (the wifi was set up by a previous tenant). I was wondering if it is possible to request/obtain a returns package without going into the BT account the hub is under?

many thanks

[imjolly]

try phoning CS 03301234150 and request one from them

[Zapples]

Spoiler

Hi,

thanks for replying so fast! This number tells me to enter the number I’m calling about but we don’t have a landline so I have no idea how to proceed.

[Zapples]

Ok I’m on hold hopefully this works