Hi. Recently joined BT broadband and still waiting for my prepaid reward card. Joined on 22/5 and it just says it’s coming soon. But I should have it within 30 days.
Hi @keithgmroberts,
Thank you for posting. You should normally receive the Reward Card with in 30 days of your service starting. When did your service get activated?
Thanks,
Paddy
Oh cheers. Thought it had been longer but it’s still within the 30 days. My mistake. Thanks.
Hi @keithgmroberts,
Thank you for posting back. If it goes passed the 30 days and you haven't received it, post back and I'll take a look at this for you.
Thanks,
Paddy