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Message 1 of 4

Reward card.

Hi. Recently joined BT broadband and still waiting for my prepaid reward card. Joined on 22/5 and it just says it’s coming soon. But I should have it within 30 days. 

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Message 2 of 4

Re: Reward card.

Hi @keithgmroberts,

Thank you for posting. You should normally receive the Reward Card with in 30 days of your service starting. When did your service get activated?

Thanks,

Paddy

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Message 3 of 4

Re: Reward card.

Oh cheers. Thought it had been longer but it’s still within the 30 days. My mistake. Thanks. 

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Message 4 of 4

Re: Reward card.

Hi @keithgmroberts,

Thank you for posting back. If it goes passed the 30 days and you haven't received it, post back and I'll take a look at this for you.

Thanks,

Paddy

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