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Message 1 of 3

Reward card

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I joined BT yesterday, the package I choose came with a reward card, but when trying to claim the reward it is telling me there is no reward. Do I have to wait a period before claiming? Thanks

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Message 2 of 3

Re: Reward card

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Hi @finmai431 and welcome to our community.

You should be able to claim the reward but it won't be issued until at least 14 days after your services have been activated. I can help with that. Please check your inbox for my message and drop me a reply with the details.

Cheers

David

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Message 3 of 3

Re: Reward card

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Hi @finmai431,

Thank you for taking the time to speak with me today.

I am very happy that I was able to help you get your reward.

Take care and I hope you have a happy New Year.

Thanks
DanielS

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