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mikegti20
Beginner

on ‎02-02-2024 16h25

3,503 Views
Message 1 of 3

Switching Team Email

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Hi

I have just moved over to EE broadband and they are buying me out of my virgin media broadband they have given me an email address to email my last bill to them but the email keeps being bounced back. The email I was give is btswitchesteam@bt.com, can anyone advise if there is a different email.

 

Thanks

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎02-02-2024 16h29

3,498 Views
Message 2 of 3

Re: Switching Team Email

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@mikegti20 

Wrong email address.

See https://www.bt.com/broadband/contractbuyout

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-Richie-
Guru

on ‎02-02-2024 16h46

3,491 Views
Message 3 of 3

Re: Switching Team Email

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@Keith_Beddoewrote:

@mikegti20 

Wrong email address.

See https://www.bt.com/broadband/contractbuyout

Also the wrong email address, OP stated they moved to EE, the link is https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit

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