Hi
I have created my BTID entered my account number but cannot add account to get to my bills.
When I am asked to verify it the email address that comes up is nothing to do wiht me and I cannot change it
Where does this emails address come from I have made sure all the email address are correct.
HELP!
Solved! Go to Solution.
Hi @prsummers92,
Thanks for joining the Community.
I am sorry that you can't the account added.
I'm going to send you a private message so we can find out what's happening for you.
Thanks
DanielS
Hi @prsummers92
Thanks for coming back to me so quickly over private message, this morning.
I am really pleased I could help you get this sorted out. I'll go ahead and close this off from here today as agreed but if you need a hand in future you know where we are 🙂
Take care.
Robbie