As the title says, I am not and never have been a BT employee but when I try to get upgrade offers I keep being told I am and that I cannot upgrade due to this.
What do I need to do to get this corrected so that I can, at least, see upgrade options?
Many thanks,
Phil.
Hi @triggsytriggs, welcome to the forum and sorry you're getting this message.
The account must have an incorrect marker on it in the system. I've sent you over a Private Message so you can get in touch with the Mod team and we'll be happy to get this fixed for you.
Cheers
John
