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Unable to view existing or applicable broadband packages in My BT

If I log in to my BT account > Broadband and select "Log in for your deals"

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It doesn't show my existing package, or any packages, but shows TV packages, oddly.

 

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Support said it was a "Glitch" and it would be sorted but that was a while back. I've tried the usual things (cleared cache/incognito mode/etc) to no avail.

Anyone know what's going on?

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