Virtual Reward Card

[6reg]

They have no record of the card or me and have added my original VOL number and contact details on to a spreadsheet to be sent to BT.

[NeilO]

Hi, @6reg we can raise a case with the BT reward card team to get this looked into. I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil

[6reg]

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Okay, great. Thanks!

[6reg · Accepted solution]

All sorted now. New card issued and received today. Thanks for your help!

[PaddyB]

Hi @6reg,

Thank you for updating the thread. I'm glad you've received the reward card.

Thanks,

Paddy