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Message 11 of 18

Re: WLR Withdrawal stop sell rules

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Funny 🙂 its just that all the broadband companies make no mention of it and if I try Talk Talk, BT, Vodaphone etc they just say that only Copper is available
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Message 12 of 18

Re: WLR Withdrawal stop sell rules

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@jonnyfartpants What speeds are you being quoted? FTTC SOGEA is fibre to the cabinet and copper from the cabinet to your home.

Neil

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Message 13 of 18

Re: WLR Withdrawal stop sell rules

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I am not being quoted for any type of broadband, I can only get Copper at 5mps. This is my point. Apparently FTTC isn't available
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Message 14 of 18

Re: WLR Withdrawal stop sell rules

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As this is a BT Consumer forum, the availability other ISP have for a product is immaterial, but the checker returns you have posted indicate that SoGEA is available ( FTTC without a PSTN phone  service ) .

What do you currently have ? , do you have FTTC service but looking to switch provider to BT , or  you are not currently a customer of any provider at the address in question and want FTTC with BT  or you have ADSL and want FTTC from BT ?

If you go through the BT order entry process, perhaps you can screen grab and post the images showing no FTTC products 

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Message 15 of 18

Re: WLR Withdrawal stop sell rules

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Yes I understand all of that, the screengrab of the wholesale website has been posted. FTTC is listed as "Unavailable" and used to say "Waiting list". I have no service at all but neighbours do have FTTC. The waiting list was for ports to become available in the cabinet but since the 5th Sept it now states "Unavailable"

I can currently only get Copper with a guarantee of 2mps for £29.99. Which I am not going to sign up for.

I have ben told that SOGEA is available but dont understand why ISP's like BT do not offer it. I have found that Zen.co.uk do it for 29.99 at 67mbs, but if there are no ports or a stop sell has been applied then this might not be available either
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Message 16 of 18

Re: WLR Withdrawal stop sell rules

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The request was to screen grab and post the screenshot from the BT Consumer site showing only ADSL speeds available , obviously if there are no ports spare in the FTTC ‘cabinet’ , then SoGEA would show waiting list , if Zen show availability, then that pretty much shows that at a wholesale level the product is available, individual ISP , could for their own reasons chose not to offer products 

There is no stop sell on SoGEA 

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Message 17 of 18

Re: WLR Withdrawal stop sell rules

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have you tried contacting ZEN and see if they will offer anything as it does not look likely you are not going to get FTTC from BT



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Message 18 of 18

Re: WLR Withdrawal stop sell rules

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Can I thank everyone for their help. I think this was a DB peculation thing, as when I check today all ISPs are now offering broadband with no phone option so SOGEA. Yesterday there was nothing and hasn't been since 5th of September
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