on 08-03-2026 17h51
I am getting a strange message when logging in to BT (looking at latest bill)
There isn't a purple arrow with drop downs. The appearance of the above stops me from doing anything else but logging out.
David
Solved! Go to Solution.
on 08-03-2026 18h33
It is just a drop down from BT that allows you to switch BT accounts in order to check them should you have more than one BT account.
on 08-03-2026 18h39
I cannot do anything else but log out???
on 08-03-2026 18h58
Did you click on the message "OK,got it"
on 09-03-2026 8h51
No - I have heard of 'click bait'
09-03-2026 8h57 - edited 09-03-2026 8h58
@Davidold80
Post deleted
on 09-03-2026 9h01
Perhaps I should be more clear.
It occurs when I visit (log-in) to view my latest bill.
on 09-03-2026 9h03
@Davidold80 You were clear, I’m the idiot that read your post incorrectly hence why I deleted it 😏
09-03-2026 9h03 - edited 09-03-2026 9h05
Yeah, I get that occasionally. It's just BT trying to be clever. There isn't a purple arrow because you only have the one account. Just click "Got it!" and move on.
on 09-03-2026 9h20
You are right. I can now verify my bill
Thank you
