Xbox gamepass

[petercharleshunt]

I can’t find the partners menu on mybt to activate my gamepass. I do have old accounts on the desktop version and app version showing different.

[PaddyB]

Hi @petercharleshunt,

Thank you for posting. If you have an old account showing on your BT ID, this will be causing issues. If you send me your details, I'll be able to get that old account removed.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[DavidM · Accepted solution]

Thanks for sending over the details @petercharleshunt 

I'm glad I was able to get this sorted for you. Post back if you have any other problems and we'll be happy to help.

All the best

David