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Message 1 of 7

kit return

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I returned the kit at the beginning of the month and today I receive an email saying that the kit was not returned, I have the proof of delivery and I can send it if necessary, and please take me out of the system because I already received an account £50 and I won't pay.

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Message 2 of 7

Re: kit return

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Hi @Munique, welcome to the forum, and thanks for posting.

I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you with this.

Cheers

John

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Message 3 of 7

Re: kit return

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Ok! Thanks

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Message 4 of 7

Re: kit return

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i am having this same problem but i am unable to message on this "help" site

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Message 5 of 7

Re: kit return

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Hi @frankied1974 and welcome to our community.

Thanks for posting. Are you having problems trying to order a returns kit?

Cheers

David

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Message 6 of 7

Re: kit return

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no sorry, i returned the kid, royal mail states it was delivered. yet i am still being requested to return

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Message 7 of 7

Re: kit return

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Thanks for clearing that up @frankied1974 .

I can check what's happening with this. I'll drop you over a private message now so you can get in touch.

Cheers

David

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