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zdhmp3
Beginner

on ‎22-02-2024 22h48

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Message 1 of 2

please help to delete old account in my BT ID

Hi, when I log into myBT there are two accounts, one old and one current. Everytime login, the old account is shown as default. Anyone can help to delete the old account?

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imjolly
Distinguished Sage
Distinguished Sage

on ‎23-02-2024 10h11

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Message 2 of 2

Re: please help to delete old account in my BT ID

phone CS 03301234150 or try billing team https://www.bt.com/help/contact-bt/account-and-billing/broadband

and they should be able to delete old account



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