returning equipment

[Darymave]

Why is it B.T. make it so difficult to return equipment ?? I like everyone on here find it impossible to find a link for returns in the My B.T. ?? I wonder is this because they like to bill as many people as possible ?? and if you do eventually get to return equipment it seems that they either cannot be bothered to let you know they have received it or it's  gone missing ??. B.T. you really need to get your act together and get this sorted, or can you not be bothered ??.

Kind Regards

[PaddyB]

Hi @Darymave,

Thank you for posting. I'm sorry if you've had difficulties returning your equipment to BT. If you send me your details, I'll be to arrange for a return kit to be sent.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[DavidM]

Thanks for sending over the details @Darymave .

We'll get this picked up today.

Cheers

David