<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
Hi, I can not claim my reward card as when i click on the link to claim, i am taken to an old account with nothing to see or claim. Can someone help me please.