set up account as a POA

[hazzabhoy]

Hi was wondering if it is possible to set up an account as a POA as i can only see details on how to move the account to a POA once it is live.

[gg30340]

I have notified the moderators of the forum about your question.  Once they have read this they may be able to help. They will advise you by posting on this thread.

[RobbieMac · Accepted solution]

Hi @hazzabhoy

Welcome and thanks for your post!

We can add PoA to an account at any time - See this link for more info:  What Power of Attorney (PoA) does BT accept?

Post back if you need a hand as we can help get this sorted from here.  It does take us a few days to pick up as we deal with cases in turn as we receive them.  You may get this sorted sooner by calling one of our guides in the helpdesk on 0330 1234 150 🙂

Thanks,

Robbie