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Robnash
Aspiring Contributor

on ‎19-08-2022 13h58

639 Views
Message 1 of 3

BT Cloud - An error occurred to the application

The application cannot work and will be paused (V21.12.15)

 

This had been working for some time then came across this problem. I have removed the program and  cleared down registry using CC and removed cache. I have then reboot and then re-installed. To no avail. I have had to do this a number of times over the last couple of years, but I cannot seem to fix now. Any ideas please

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2 REPLIES 2
DavidM
Moderator-Retired

on ‎20-08-2022 10h03

606 Views
Message 2 of 3

Re: BT Cloud - An error occurred to the application

Hi @Robnash and welcome back.

Sorry you're having problems with the Cloud. Can you post a screen shot of what your seeing?

Cheers

David

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Robnash
Aspiring Contributor

on ‎20-08-2022 10h45

599 Views
Message 3 of 3

Re: BT Cloud - An error occurred to the application

Hi David, Thanks for a quick response.

 

As requested BT Cloud 1.jpgBT Cloud 2.jpg I attach 2 jpegs, BT Cloud 1 is a shot of while it is processing, BT Cloud 2 is the error screen 

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