BT Cloud Phone - Outbound ports to enable on Firewall

[Shefi]

Hello,

I tried enabling following ports on our firewall as per this KB (https://support.btcloudphone.bt.com/articles/RC_Knowledge_Article/8132?retURL=%2Fapex%2FSupportPorta...😞

BT Cloud Phone Meetings signaling	SIP/TCP	N/A	8801, 8802
BT Cloud Phone Meetings media	RTP/UDP	N/A	8801

But still couldn't make calls using the BT Cloud Phone.

Does anyone know which outbound ports we need to enable on the firewall to allow us to make/take calls on BT Cloud Phone? Thank you.

[David500 · Accepted solution]

This is the BT residential community form. As BT Cloud Phone is a business product you will have to post on the business forum. https://business.forums.bt.com