Solved: BT Cloud Sync Folder

Tony07 · ‎25-10-2023

I want to change the BT Cloud Sync folder to a different drive.

I have disabled BT Cloud sync, but the path in the box underneath is greyed out and won't let me change it.

Help please.

Thanks

NeilO · ‎26-10-2023

Hi @Tony07 Have you followed the steps that are shown on page 36 of the Cloud user guide to change the folder location?

Neil

Tony07 · ‎26-10-2023

I can't get that page?

Tony07 · ‎27-10-2023

I can't open a BT Cloud dashboard that looks like the one in the User Guide?

NeilO · ‎28-10-2023

Hi @Tony07 I'll send you a private message so you can get in touch with your details and we'll ask the cloud team to help you with this.

Thanks

Neil

Tony07 · ‎28-10-2023

Thank you.

I have managed to sort it by reinstalling the Cloud software

NeilO · ‎29-10-2023

@Tony07 That's great, I'm glad you got sorted.

Thanks

Neil

BT Cloud Sync Folder